Pam’s Cancellation & Payment Policy
We understand that planning a golf trip comes with some uncertainty—that’s why Pam’s is committed to protecting your investment while offering as much flexibility as possible.
Final Payment Deadlines
– 30 days prior to arrival for standard accommodations
– 60 days prior to arrival for privately owned homes, townhomes, and condos
Cancellations Before Final Payment
If your entire group cancels before the final payment deadline, you will receive a full refund, unless your trip confirmation states otherwise.
Cancellations After Final Payment
If you cancel all or part of your trip after the final payment date, refunds are not guaranteed, regardless of the reason.
A minimum cancellation fee of $25 per person applies
Refund amounts depend on:
- What is being canceled
- How close the cancellation is to your arrival date
- Privately Owned Accommodations
For homes, townhomes, and condos, cancellations made after the final payment date will often result in no refund for the lodging portion.
Partial Group Cancellations
If only part of your group cancels, we will review your situation carefully. Any refund will depend on:
- Whether accommodations are shared
- The timing of the cancellation
Weather Policy
If you experience inclement weather:
- Please contact the pro shop prior to your scheduled tee time to review raincheck or refund options
- Tee times must be honored unless the golf course is officially closed
Our Commitment to You
No matter the situation, Pam’s is here to support you. We’ll always do everything we can to make your trip as smooth, flexible, and worry-free as possible.
Sincerely,
Sandra Kerstetter
General Manager
Pam’s OC Golf Getaways
